About the Department

Visitor Resources

Cell Phone Services in Yukon

Bell Mobility provides High Speed Packet Access (HSPA+) and Code Division Multiple Access (CDMA) digital cellular service in 17 Yukon communities. It maintains roaming agreements with other major HSPA or CDMA cellular providers in Canada and the U.S., including Telus, allowing for seamless use of Bell Mobility service across most of North America. Telus customers will have similar access to Bell subscribers through a roaming agreement between Telus and Bell.

Ice Wireless has a roaming agreement with Rogers, and provides services for Rogers customers in Whitehorse.

I am Canadian. Can I use Rogers, Mobilicity or Wind Mobile service providers?

Through Ice Wireless, Rogers customers can use roaming services in Whitehorse only. Support for Mobilicity and Wind Mobile subscribers is not available.

I am an international visitor. Which service provider can I use?

Please check with your local service providers regarding cell phone coverage and connection with either Bell Canada or Telus Canada before travelling in the Yukon.

My cell phone does not work! Why?

There is currently no cell service for Global System for Mobile (GSM) based phones in the Yukon.

I can’t make a call on the highways. What can I do in an emergency?

Every major community in Yukon now has cell phone service (either HSPA+ or CDMA protocol, depending upon the community) but many miles/ kilometres in between have no cell service. Best to stop a passing motorist and ask for help!

Do you have wireless access (wi-fi) here?

Yes, we provide wireless access (wi-fi) services for personal electronic devices at all of our Yukon Visitor Information Centres. Some private businesses provide wi-fi services on their premises.